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FAQ

Frequently Asked Questions

In this section, we’ve compiled the most frequently asked questions from our users regarding Thermodynamic Heating Systems, their applications, and technical specifications. You can find quick and easy-to-understand information on topics related to heating, cooling, and hot water systems here.

If you cannot find the answer to your question here, you can contact our technical support team for detailed information.
What are the advantages of using a natural gas boiler?

A natural gas combi boiler offers the freedom of individual heating. You pay only for what you use. It also provides convenient hot water. There’s no need to use a separate appliance (water heater, instant water heater, etc.) for hot water.

What are the key features that distinguish natural gas boilers from one another?

Although the technical specifications of natural gas combi boilers are generally the same, recent technological advancements have introduced features such as a digital control panel, full flame modulation, condensing technology, pre-mix technology (the ability to adjust combustion air), a fault warning system, operation with an outdoor air sensor and room thermostat, protection against freezing in extremely cold weather, and prevention of pump jamming.

What are the different types of natural gas boilers?

Natural gas boilers are classified into three categories based on their operating principle: flue-type boilers, hermetic boilers, and flue-fan-assisted boilers (semi-hermetic). Based on their ignition system, they are divided into two categories: pilot-ignition and electronic-ignition boilers. In addition, condensing boilers have emerged as a new product category in recent years.